Enrollment Process

Step by Step Process:

Step 1:

  --> If you know someone who you would like to refer to us, please submit a new client referral.
  --> If you’re someone who’s seeking assistance and services from us, please submit a new client request.
Please Note:  We only accept clients from a current client or a partner from our community navigation. 

 

Step 2:

A welcome email will be sent out to you and a questionnaire will be attached that will need to be completed before we can proceed with the next steps. The questionnaire is to create an overall idea what type of assistance how we can help and what type of assistance you may benefit from. 

 

Step 3:

Once questionnaire is completed and submitted, we will give you a call or send you an email to schedule a virtual or in person consult to discuss next steps to enroll into services and/or refer to community resources who's able to assist further. 

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Enrollment Process:

During the enrollment process, we will schedule up to 4 visits to meet with one of our navigators to complete our intake and establish a working relationship with our clients.

 

Each appointment will be scheduled a local library. 

In the event we enroll anyone into our program to receive services from us, an enrollment packet will be completed to understand what goals, what supports are in place, what type of coping skills, and understanding sense of self-discovery and reflection.

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After said and done, you will receive a welcome letter and a folder with helpful information, a pen/pencil, a notebook, and a journal for your use of our interactions with you. If you ever wish for extra supplies, please contact our navigation team and request. We will be happy to provide supplies as needed.

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We will be available to meet with you once a week at 1 hour per appointment.

Home visits may be required at random or scheduled by appointment for the safety and wellbeing of our clients.

 

Scheduling Appointments:

To schedule, reschedule or cancel any appointments/sessions, you are welcome to Contact Us.  

At your appointments, please make sure to avoid use of your cell phone and any use if not urgent may result to ending the appointment.

If you’re wanting to cancel or reschedule any appointments, we require a 1 business day advance notice.

You may receive text messages, emails, and phone calls as reminders of your scheduled appointments.